FAQ
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How do I place a custom order?
You have options!
1) Fill out our Custom quote form
2) Reach out via email. Have questions or want to send inspire pictures? Our email is Avalouloubakery@gmail.com
3) Follow us on facebook or instagram! Our socials are @avaloulouu. You can dm us there!
please note that custom orders are subject to a 50% deposit to hold a spot on our calendar
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Can I place orders the same day I need them?
Most orders require at least a few days notice. Cupcakes may be available for same day pickup depending on availability. Typically we require at least 2 weeks notice for cake and cookie orders but sometimes our calendar allows for last minute customs! The sooner your reach out the better!
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Who do you serve?
We are located in Meridian Hills, IN about five minutes from downtown Broad Ripple. By offering both pickup and delivery, we make it easy for your to get your tasty treats. If you opt for pickup, location and pickup time will be coordinated after we receive a 50% deposit for custom orders or full payment for presales.
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Do you accommodate dietary restrictions?
Yes! We have gluten free, dairy free, nut free, and vegan options! Most treats can be made with these restrictions in mind so let us know! Everyone deserves a sweet treat!
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How long will my treats stay fresh?
Cakes: 1-3 days on counter then freeze leftovers
Cupcakes: 2-3 days on counter
Macarons: Up to 1 week in the fridge
Sugar Cookies: 2-3 weeks on the counter. All cookies are individually heat sealed to remain fresh for multiple weeks. This makes them great gifts and party favors!
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Do you take corporate/gift orders?
Yes! We offer small gift boxes with a bow that hold 2-4 cookies. These boxes are the perfect gift for clients!
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Is there a minimum or maximum amount of treats that I can order?
We require a minimum of 1 dozen/flavor regular cupcakes and 2 dozen/flavor mini cupcakes. For Cookies, we require a minimum of 18 regular or 18 mini to place an order. We want to accommodate the specific number of servings your need, but because everything is made to order in small batches, we unfortunately have to stick to these minimums!
Good news! We do not have a maximum number of treats you can order! We often make as few as 18 to as many as 600+ treats per order.
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How do I pay for my treats?
We have a variety of pavement options.
For 50% deposit payment we take Venmo or square online (card) payments.
Upon pickup we take Venmo, card reader, cash, or online invoice payments.
For Presale orders full payment via Venmo or online checkout is required at the time your order is placed.